XPotential > Our work > Team on Team Powered by Aprais
A European-headquartered group of companies, who have been in the business for more than a century, was looking to define, measure and monitor its inter-team relationships in alignment to its Vision in becoming more successful, with growth in profitability and increase in market position within 5 years.
Together with a Distributor of Consumer Products/B2B and four (4) Principals, XPotential rolled out a fully comprehensive and transparent review of the relationship via Team on Teams; powered by Aprais.
A tailored-fit questionnaire was developed and applied into a self-evaluation of the Distributor and 90-degree evaluations of the Distributor by the 4 Principals. This helped identify the competencies and performance of the Distributor by the key areas of responsibility such as but not limited to; Consumer and Customer Service, Pricing, Marketing Planning and Execution, and Assortment and Category Management.
We used the evaluation results to generate and develop deep insights, a detailed understanding and alignment of key areas of strengths and areas for improvement both internally in the Distributor and from the perspective of the Principals. This allowed the Distributor and the Principals to pinpoint specifically what expectations and differences existed amongst them were, what we call the perception gaps.
The results likewise helped the Distributor in developing short, medium and long term implications and action plans.
By knowing and understanding where the gaps were through Team on Teams; powered by Aprais, believing in a clear direction for the strategic development of the Distributor and acting on the plans in ensuring the quality of the on-going business and future development of the relationship with each individual Principal, they surely are on the road to building even stronger and higher performing teams.
